Thank you for considering purchasing original artworks from our store. We take great care in ensuring that your artwork is packaged and shipped to you safely and securely. Please read our shipping policy below to understand how we handle the shipping of our original artworks.
We work with a network of couriers to ensure your new artwork gets to you quickly and safely.
Shipping cost is calculated individually on each item at checkout, and is based on overall dimensions, weight, insurance costs and destination. If you would like a custom quote or would prefer to collect directly from the gallery, contact us to arrange.
Shipping times and methods
We use a variety of trusted shipping partners to ensure you get the best value. Artworks are dispatched within 1 – 5 business days of order or as otherwise agreed. Delivery times vary depending on destination, but are typically within 3 – 10 business days within Australia.
All artworks are carefully packed to make sure they arrive safe and sound to your doorstep. Artworks are wrapped in protective materials, such as bubble wrap or foam, and placed in sturdy cardboard boxes or crates. Where possible we use re-cycled materials in our packaging.
We deliver internationally! Contact us for a custom quote for international delivery. Please note it is the buyer's responsibility to be aware of any customs duties, fees or local shipping charges that may apply.
Returns – our 100% happiness Guarantee
It's important to us that you fall in love with your new artwork. However, if for any reason you wish to process a return, please notify us within 24 hours of receiving your artwork, and organise return the piece to the gallery in its original condition.
Your refund will be issued once the goods are received, checked and verified in the gallery. Delivery cost is not refundable.
We make every effort to ensure your artwork arrives safely, however in the rare event that damage occurs, please contact us, and we will work with you to find the best option to resolve your issue.
If you have any questions or concerns about our shipping or returns policy, please do not hesitate to contact us.